top of page

Shipping & Returns

Shipping Policy

We strive to provide our customers with fast and reliable shipping. Here are the details of our shipping policy:

  1. Shipping Methods: We ship orders via reputable shipping carriers such as FedEx, UPS, and USPS. The shipping carrier we use depends on the shipping address, order weight, and delivery timeframe.

  2. Shipping Costs: We offer free shipping for orders above a certain amount. For orders below this amount, we charge a flat rate fee based on the weight and shipping address. You can find out the exact shipping cost during the checkout process.

  3. Shipping Times: We process and ship orders within 1-2 business days. Delivery times depend on the shipping carrier and the shipping address. You can estimate the delivery time during the checkout process.

  4. International Shipping: We currently offer international shipping to select countries. International shipping rates vary based on the shipping carrier and shipping address. You can find out the exact shipping cost and estimated delivery time during the checkout process.

  5. Order Tracking: We provide order tracking information via email after your order has shipped. You can use this information to track your order's progress and ensure that it is delivered to the correct address.

Please note that delivery times may be longer during peak holiday seasons or due to unforeseen circumstances such as weather or customs delays. If you have any questions or concerns about your order's shipping status, please do not hesitate to contact us.

Return & Exchange Policy

We understand that sometimes items may not meet your expectations, and we want to make sure that you are completely satisfied with your purchase. Here are the details of our return and exchange policy:

  1. Return Eligibility: We accept returns for most products within 30 days of the purchase date. To be eligible for a return, the product must be unused and in its original packaging.

  2. Exchange Eligibility: We also offer exchanges for products within 30 days of the purchase date. To be eligible for an exchange, the product must be unused and in its original packaging.

  3. Return and Exchange Process: If you would like to return or exchange a product, please contact us via email or phone to initiate the process. We will provide you with instructions on how to return the product, including any necessary shipping labels.

  4. Refunds and Credits: Once we receive and process the returned product, we will issue a refund to your original payment method or provide store credit for exchanges.

  5. Exceptions: We do not accept returns or exchanges for personalized or customized products. We also do not accept returns for products that have been opened or used, unless they are defective.

Please note that you may be responsible for the shipping costs associated with returning or exchanging a product, unless the product is defective. If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us.

bottom of page